In SVB T&E, Admins can get a high level overview of corporate credit card spend in their organization in real time and ensure that all appropriate expenses are processed for reconciliation.
In some cases, you may want to Skip transactions that are not necessary to reconcile. Skipping a transaction will remove it from the employee's expense list in SVB T&E so that it cannot be expensed. This might apply for instances such as statement payments, which are large negative balances, or for balances that were already reconciled before you started using SVB T&E.
This article shows Admins how to skip a singular transaction, how to bulk-skip transactions, and how to "unskip" skipped transactions.
Skip Corporate Card Transactions
Step 1. On your SVB T&E homepage, click the Team Cards in the left Admin Sidebar.
Step 2. Next, find the card you'd like to see and click the Unsubmitted Transaction Count. This will display the transactions from that card that have not yet been expensed in SVB T&E.
Step 3. Click on the three dots next to the transaction that you would like to skip.
Step 4. Select Skip.
Once you click Skip, the expense item will be removed from the employee's list of Transactions and will not be able to be expensed. You can unskip transactions following the steps below.
Bulk-Skip Corporate Card Transactions
Step 1. On your SVB T&E homepage, click Company Settings gear icon.
Step 2. Click on Card Programs in the menu on the left.
Step 3. Click the three dots next to the desired Card Program and select Manage Cards.
Step 4. Click Bulk Skip.
Step 5. Select a date through which to skip all transactions and select which cards to skip transactions for. Scroll down to click Save.
Step 6. Click Apply.
Once you click Apply, the expense items for the selected cards up until the date selected will be removed from the employees' lists of Transactions and will not be able to be expensed. You can unskip transactions following the steps below.
Unskip Corporate Card Transactions
Step 1. On your SVB T&E homepage, click Card Transactions in the leftAdmin Sidebar.
Step 2. Next, click the Pending Submission tab.
Step 3. Click the Transaction Status filter and select Skipped.
Step 4. Click the three dots next to the the transaction you would like to un-skip and click Unskip.
*Please note: You may only unskip one transaction at a time.
Once you have completed these steps, the unskipped transaction will reappear on the employee's Transactions page under the Pending Submissions Tab.