Two factor authentication is a feature companies can enable as an added safety measure. It requires users to provide additional verification prior to accessing their SVB T&E account.
Enabling Two Factor Authentication (2FA) as an Admin
The option to turn on Two Factor Authentication is available to users by default. An admin has the ability to require all users to turn on and setup Two Factor Authentication. To do this, an Admin must head over to the 'Company Settings' page by clicking the gear icon in the top right corner and select into the 'Authentication' tab. There they can click on the checkbox to "Require all employees to use Two Factor Authentication".
Enabling Two Factor Authentication (2FA) as an End User
Once a user creates their account, they may be required to or opt to setup Two Factor Authentication. To turn it on, they would need to navigate to their 'Personal Settings' page, click into the 'Security' tab and toggle 'Enable Two-Factor Authentication' to 'Yes.'
A window will open where the user can choose how the authentication code should be delivered, either SMS text message or an email to the account associated to their SVB T&E account.
After the user selects an option, a verification code will be sent to the phone number or email address entered for confirmation. Once confirmed, the user will be also prompted to enter the code sent to their preferred method whenever they login to their SVB T&E account.