Manage Email Notification Settings in SVB T&E

Email Notification in SVB T&E

In the 'Notification Settings' tab of your the Personal Settings, you will see the option to opt-in or opt-out of notifications related to your SVB T&E account activity.

Each check box displayed in the image below allows you to select your preferred notifications channel. Depending on the account activity, you'll have three options for notifications: 

1. Email: sent to your primary email address in SVB T&E
2. Push: Notifications via our mobile app
3. Slack: Notifications via your slack app 

Please note: There are two notifications that are not optional. The first is an email notification when your expense is approved or denied by an admin. This is because admin approval triggers expense reimbursement, and this is how you'll know when to expect your payment (a few days after you receive this email!). The second is a reminder to submit your expense, if your admin sets up automatic reminders. 

Select the boxes to the left of any of the options if you’d like to opt-in to a notification.

All users can opt in to the following notifications: 

• “Your expense is approved or denied”: receive an update when the expense you’ve
• “Someone comments on an expense you follow”: receive a notification when another user leaves a comment on an expense with which you’re associated. If you are a delegate of an expense, you will also receive an email when someone comments on an expense that you submitted on behalf of the primary card holder.
• “Receive an email each time a transfer to your bank starts”
• “New suggested expenses (based on your connected cards, receipts, etc.)”: receive an update of all the new expense suggestion based on your card activity. You can learn more about suggested expenses here.

Admins can opt in to the following notifications:

• “Daily digest of unapproved expenses (max one email per day): receive a reminder of those new unapproved expenses that were submitted within the last 24 hours (beginning at 6 PM EST and onward).
• “An employee creates an expense”: receive a notification when an expense was submitted by someone you manage
• “A manager approves an expense”: as an admin, receive an update when a manager approves an expense
• “Monthly stats roll-up”: receive a monthly summary of your SVB T&E account activity
• “Receive an email daily of expenses that have been automatically approved”
• “Emails about getting started with SVB T&E”: receive onboarding tips and guidelines that will help you set up your SVB T&E profile