Gather makes planning guest & meeting travel easy! Want to set up parameters on what a group can book to attend a meeting? Use Gather to save you, your guests and meeting attendees hours of hassle and back-and-forth when planning their travel.
See how to use Gather for meetings and for guests to learn more.
What permission sets can arrange Gather Bookings?
All of your Administrator users can create Gather meetings, configure the policies and parameters for the travel, and invite guest and meeting attendees to book their own itineraries within the policies and parameters that the Administrator set. Coordinators can use Gather once they are granted permissions in their Profile.
How can travelers invited through Gather to book their travel?
Travelers invited to book through Gather can use the "Book your trip" link in their invitation email from AmTrav to access AmTrav and book their travel through our booking tool within your policies & parameters. See, For Travelers: how to book with Gather for more details.
How can travelers invited to book through Gather change their travel?
Travelers who book through Gather can access AmTrav via phone, chat, email or text 24x7 to update their travel plans or escape travel jams -- no need to call you or call airlines and hotels directly, we're ready to help. And thanks to Gather's per-trip pricing, travelers don't need to worry about incurring fees from AmTrav, they can get as much additional help as they need from AmTrav at no additional cost.
How does Gather per-trip pricing work?
When a traveler books through Gather they're charged a one-time, one-trip $29 fee for their itinerary at booking. That fee covers the flights, hotels and car rentals on the booking, plus any additional changes or help they need with that trip, either online through AmTrav or with Amtrav Travel Advisors. A per-trip fee is charged for each traveler, Gather per-trip fees are nonrefundable.
Can I uninvite or cancel trips booked through Gather?
Yes, because Gather bookings are associated with your AmTrav account you can locate and cancel those bookings through your company account if you need to. To uninvite a traveler, either delete them from your list of Who's Going in the Gather meeting if they haven't yet booked, or first cancel their itinerary then delete them from your list of Who's Going in the Gather meeting if they have already booked.
What happens to tickets booked through Gather that go unused?
AmTrav will continue holding any unused tickets. Tickets issued to your registered travelers or unregistered employees will populate in your Unused Ticket Report and be available for your use. Tickets issued to your unregistered travelers that were paid with your company's cards or reimbursed can be transferred to your account and your Unused Ticket Report upon request to AmTrav (we're working to automate this).
Do I have to use Gather?
You do not need to use Gather to book travel in SVB T&E's Travel portal. Anyone is able to book flights, hotels and cars for themselves. As an admin or Coordinator you can always book travel for other users as well.
If you'd like to hide Gather from your Coordinator's Travel portal, you can go to their profile in the 'People' page under Manage and adjust their privileges. Once "Gather Access" is turned off, the Coordinator will no longer see the Gather sections.